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InBaltic.eu

Terms of Use of the “InBaltic.eu” service

Last Update: April 24, 2024

Before using www.inBaltic.eu , please review the terms of use provided below.

“inBaltic.eu” is a search engine and service for online stores in the Republic of Latvia, the Republic of Lithuania, and the Republic of Estonia. With its help, visitors to the service can find products at the best price or under the most favorable conditions. The “inBaltic.eu” service is available in five languages, providing convenience for users with different language backgrounds (English, Latvian, Lithuanian, Estonian, Russian).

Acceptance of terms

When accessing and using the “inBaltic.eu” service (hereinafter referred to as the ‘Service’), you acknowledge that you have read and agree to these terms of use. If you have any questions regarding the use of our online service, our team is ready to provide you with the necessary assistance.

For technical support, you can contact us via email at: support@inbaltic.eu

1. Data usage

When registering an account, you are required to provide information about your online store, including the legal details of the company and its logo. We value the trust you place in us by providing this information and commit to using it only in accordance with our Privacy Policy, which is fully compliant with the General Data Protection Regulation (GDPR). Given that we primarily operate within the Baltic countries, we strictly adhere to all GDPR regulatory requirements, ensuring the security and confidentiality of all provided data. Your legal data and website store data will be used solely to facilitate the operation of your account on our service and to provide you with access to its functionality.

Your logo will also be used as a part of our service. It will be used to identify your online store on our website and in marketing materials and advertising campaigns promoting the “inBaltic.eu” service on the Internet. This allows for increased visibility of your brand and attracts more potential customers, creating a mutually beneficial cooperation between your store and our service.

By agreeing to the Terms of Use of the “inBaltic.eu” service, you also approve the possibility of using the provided information to promote the “inBaltic.eu” service. This includes the use of the provided data and the logo of your store in marketing materials and advertising campaigns aimed at promoting our service. We strive to create a mutually beneficial cooperation with each user and guarantee that your information will be used with respect and in accordance with your interests.

2. Rules for providing data by service users

  1. The company specified in the details must be the owner of the online store or an authorized representative, implying the issuance of invoices on behalf of this company for the sold goods.
  2. Another company is not authorized to pay for the promotion of an online store in our system, except in cases where it can provide a tripartite contract for marketing services for a specified period of time. Even in such cases, the details must include information about the company-owner or authorized representative.
  3. All filled fields in the ‘Company details’ section will be displayed on your invoices.
  4. VAT status must be checked if your company is a VAT payer in your country. If you are not a VAT payer, you cannot check the box.
  5. The VAT status field determines the presence of VAT on invoices. If you do not have a VAT status, a pre-tax of 21% will be added to your invoices in accordance with the legislation of the Republic of Latvia, regardless of the jurisdiction of your company, whether it is Estonia, Latvia, or Lithuania.
  6. If your company has VAT status and is under the jurisdiction of Estonia and Lithuania, your invoices will be issued without VAT in accordance with the European directive (‘reverse charge’ or Article 44 of the EU VAT Directive 2006/112/EU). You are fully responsible for the data provided by you in the ‘Company details’ section.

3. Cookies and Confidentiality

  1. We use cookies to improve the functionality of the website and personalize content. By using our service, you agree to the use of cookies in accordance with our Privacy Policy.
  2. We collect information about how the website operates, such as which pages are most visited, where users linger to explore the content of interest, entry points (referral sources), exit pages, the browser being used, IP addresses, as well as the presence or absence of navigation errors.
  3. All cookie statistics are collected anonymously and stored in a depersonalized form, without containing any identifying features, and solely for analytical and promotional purposes. Cookies may belong to both our website and a third party involved in content placement and service promotion. Cookies are necessary to provide the most relevant advertising delivered by third parties (such as “Meta”, “Adnet Media”, “Smartad”, “Google AdSense”, and others).
  4. You can withdraw your consent for cookies collection in your browser settings. Additionally, some advertising campaigns, such as “Google AdSense”, offer the option to opt out of collecting information about you, so that the advertised content is no longer associated with your previous online activities. You can do this on the website: www.networkadvertising.org
  5. In addition, we use the third-party service www.cookiebot.com by “Usercentrics”, which provides the “Cookiebot CMP” solution that fully compliant with GDPR requirements and updates. This service allows us to effectively manage cookies on our website, ensuring compliance with all legislative norms and rules regarding personal data processing. We use “Cookiebot CMP” to notify users about our cookies, obtain their consent for their use, and provide them with the ability to manage their privacy settings. This ensures transparency and control over personal data for our users and helps us collect information about website usage in accordance with our privacy policy and GDPR requirements.

4. Account Registration and Product Broadcasting

  1. Online stores from the Baltic countries (Latvia, Lithuania, Estonia) have the opportunity to register an account on our website and broadcast their products on the “InBaltic.eu” service. To do this, they need to provide their XML export link, containing up-to-date data about the products in stock from the warehouse of the registered online store.
  2. The XML link is a hyperlink to your domain, where the necessary data about the active products in your online store are exported in a compressed HTML format. Based on this link, the integration of your products with our search system takes place.
  3. When an online store registers an account on our website and broadcasts its products through an XML link, it provides us with the following information about each product:
    • Product name (displayed on our website);
    • Product link (direct link to the product page in your store);
    • Product price (price as listed in your store);
    • Product image (link to the product image for visualization);
    • Stock availability: Information about product availability (0 – absent, 1 – available).
  4. These data are formatted in XML format and transmitted through the export link provided by the online store. Upon receiving this data, we integrate the products into our search system, providing users with convenient access to up-to-date information about the products.
    Data export format standards:
                <?xml version="1.0" encoding="UTF-8"?>
            <root>
                <item>
                    <name>Apple AirPods Pro</name>
                    <link>https://example.lv/product_id=107</link>
                    <price>218.00</price>
                    <image>https://example.lv/image/ph4mash1.jpg</image>
                    <in_stock>0</in_stock>
                </item>
                <item>
                    <name>Apple AirPods Pro</name>
                    <link>https://example.lv/product_id=107</link>
                    <price>218.00</price>
                    <image>https://example.lv/image/ph4mash1.jpg</image>
                    <in_stock>0</in_stock>
                </item>
                <item>
                    <name>Apple AirPods Pro</name>
                    <link>https://example.lv/product_id=107</link>
                    <price>218.00</price>
                    <image>https://example.lv/image/ph4mash1.jpg</image>
                    <in_stock>0</in_stock>
                </item>
            </root>

    This format ensures the transmission of necessary information about each product, while adhering to integration requirements and data security.

5. Subscription and Payment

  1. In order to broadcast products on the search engine, an active subscription is required. Information about the three available subscription types of the “InBaltic.eu” service (‘Basic’, ‘Advanced’, ‘Premium’) is provided below:

    ‘Basic’: 14,50 EUR + VAT/ monthly
    ‘Advanced’: 22,50 EUR + VAT/ monthly
    ‘Premium’: 32,50 EUR + VAT/ monthly
    * A detailed description of each subscription type is also available in the Personal Area, under the ‘Home’ section during the ‘Subscription creation’ process (Subscription Type Selection). Each subscription type offers a different set of functional capabilities, which are specified in the Personal Area. Please review the differences between subscription types before activating them.

  2. After registering and activating a subscription in the Personal Area, the system will regularly deduct the subscription fee. The payment will be deducted once every 30 days and will be renewed, deducting a fixed subscription fee, including the corresponding amount for the selected subscription type. The user has the right to change or cancel the subscription type at any time through Personal Area without any additional burdens. These processes are fully automated for user convenience.
  3. The user's Personal Area includes a feature to change the subscription type by clicking on the ‘edit’ icon in the active subscription block under the ‘Home’ section. When changing the subscription type, the previous active subscription is automatically deactivated. The new subscription is successfully activated with a new start date, and the funds deduction for subscription renewal occurs after the 30-day period expires. The user has the option to have only one type of active subscription at any given time.
  4. The user acknowledges and agrees that they do not have the right to claim a refund for the payment made for the previous active subscription/newly created subscription, even if they change the type of active subscription to another within 30 days after activating the previous subscription. This rule applies regardless of whether the change is an upgrade or downgrade in the subscription type.
  5. When cancelling the current subscription, the products will continue to be displayed in the search engine of the “InBaltic.eu” service until the end of the paid period, which is 30 days. Immediately after the user cancels the subscription in the Personal Area, the subscription status will automatically change to ‘Disabled’. After this period expires, the product broadcasting will be stopped, and the integration status will also change to ‘Disabled’.

6. Updating product data in the “InBaltic.eu” service

  1. After registering a new user and activating the subscription in their Personal Area, the integration of products into the search engine of “InBaltic.eu” usually occurs within 24 business hours. The integration time may vary depending on when the new user registers with the Service; however, typically, this process happens faster than the specified time. We make every effort to ensure quick and efficient integration of all users into our platform. Our goal is to provide you with instant access to up-to-date information about products and prices on our website.
  2. We regularly update product information and prices, ensuring that you always have access to up-to-date data. Typically, all changes, including updates to product information and prices in connected online stores, occur between 03:00 and 04:00 AM GMT+3. This time interval has been chosen to minimize impact on users and to ensure the highest level of stability and availability of the service.

7. Utilization of the payment solution

  1. We cooperate with “Stripe”, a leading payment platform, to ensure secure and reliable processing of payments for subscribing to our service, as well as for topping up advertising campaign balances. “Stripe” is an international payment system that adheres to high standards of security and customer data protection. All payments are collected in accordance with the terms and policies of “Stripe”, as well as with the legislative norms and regulations applicable in the countries where our service is provided.
  2. Topping up advertising campaign balances is also performed via “Stripe”, ensuring a unified and reliable payment solution for all operations in our service.


Official legal data of “Stripe”:

Company name: Stripe, Inc.
Address: 510 Townsend Street, San Francisco, CA 94103, United States
Contact e-mail address: support@stripe.com
Website: https://stripe.com

8. Advertising campaigns for products on the “InBaltic.eu” service

  1. Administrators of successfully integrated online stores have the possibility to launch advertising campaigns for individual products on the “InBaltic.eu” platform. After the successful integration of the store into the search engine based on XML export, the list of your currently available products for advertising becomes accessible in the Personal Area under the ‘Advertising’ section. Here, users can launch advertisements for specific products at an increased cost-per-click and present their offers to site visitors in the top positions of our service's search results.
  2. On each search results page, there are two top slots available for advertising products. Subsequently, on each subsequent page, advertising products are placed according to a progressive rate: the higher the cost-per-click (click on the item) for the store, the higher position its product occupies on the search results page of the Service.
    For this service, customers pay a separate cost for each click on their product, ensuring its display in the top positions of the search results, regardless of the price and terms of the offer. The cost-per-click can range between 0.05 euros cents to 0.15 euros cents per click (i.e., for each visitor click on the product page in the store).
    The cost-per-click determines the priority in displaying the product's advertisements based on keywords. Advertisements with higher bids are prioritized for display.
  3. Advertising usage is paid for using the Advertising Campaign Balance in the Personal Area. After activating the advertising campaign, funds are automatically deducted from the balance, thereby allowing control over the dynamics of fund usage on the Advertising Campaign Balance.
    In the ‘Advertising’ section, users have the option to access statistics on visitation for any selected period to analyze the effectiveness of their advertising campaign. The advertising campaign can be paused at any time in the Personal Area within the ‘Advertising’ section. This process is also fully automated for maximum customer convenience.

9. Visits statistics for products

In the Personal Area, full statistics of activity by visitors of the “InBaltic.eu” service are available for the products of the connected online store. The ‘Home’ section provides statistics by days with the total number of clicks on the store on a specific day. Additionally, there is a widget for analyzing click statistics for a specific product from the range of the connected online store. This widget allows filtering data for any specified period of time.

As mentioned in 8. Paragraph of the Terms of Use, the ‘Advertising’ section also provides up-to-date information on launched advertising campaigns for specific products, with all data being transmitted in real-time.

10. Using the service for visitors

  1. Website visitors have the opportunity to use the “InBaltic.eu” service completely free of charge to compare products from various online stores in the Baltic countries. We value your privacy and are committed to adhering to all necessary data protection standards, including the use of cookies and the collection of personal information about website visitors.
  2. ookies are used to collect information about your interaction with our website, such as preferred settings or browsing history, to enhance your user interface experience and personalize the services provided. We also gather data on user behavioral trends and preferences for analysis and to improve the functionality and quality of the “InBaltic.eu” service.
    The collected data is used solely for the purpose of enhancing user experience and optimizing our services. We strictly adhere to all applicable laws and regulations related to data protection, ensuring their confidentiality and security.
    By using our service, you agree to the use of cookies and the collection of data about your interactions with the site in accordance with our Privacy Policy. If you have any questions or suggestions regarding the use of your data, please contact us through our support team.

(For additional information, please see Paragraph 3. Cookies and Confidentiality)

11. Disputing completed payments

After activating or renewing a subscription to the “InBaltic.eu” service, the user has the right to dispute the completed payment and request a refund within 14 days. Possible reasons for a refund may include the inability to successfully integrate the online store into our platform due to technical issues with XML export or other unforeseen circumstances.


It's important to note that refunds are considered on a case-by-case basis, taking into account the technical and organizational costs involved in the process of integrating the store into our service. Ensuring the stable and reliable operation of the platform requires significant resources, so refunds are only possible in cases where there are substantial grounds and evidence of relevant issues.


Furthermore, it's worth noting that funds deposited into the Advertising Campaign Balance in the “InBaltic.eu” service are non-refundable after 14 days from the date of payment. This condition applies to all cases, regardless of the circumstances.

12. Final Provisions

These Terms of Use constitute the entire agreement between you and the “InBaltic.eu” service regarding the use of our platform, superseding any prior agreements or understandings between you and us. If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

By using the “InBaltic.eu” service, you agree to these Terms of Use. If you do not agree to these terms, please do not use our service. We reserve the right to modify or replace these Terms of Use at any time. If a revision is significant, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a significant revision will be determined at our sole discretion.

By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service. If you have any questions about these Terms of Use, please contact us.

Sincerely, The inBaltic.eu Team